Zaid Engineers & Constructors is engaged in multidimensional Engineering and business activities from selling new equipments to providing engineering services exclusively in Power Generation Sector, Industrial Air Compressors, Hydraulic System, HVAC system, Operation & Maintenance of Boilers, Operation & maintenance of Elevators, Maintenance of Laundry and Kitchen Equipments, Electrical, Mechanical, Civil, Interior & Furnishing Works. ZEC feels proud to represent foreign products in Pakistan such as Pressure gauges, Valves, pneumatic controls, HVAC Products(complete range), Fire pumps & Alarm system etc.
A modern Service Center at Gulshan-e-Iqbal Karachi equipped with latest equipments and special tools executes all types of related job by well trained and experienced technical staff. ZEC is also providing out station services to many National & Multi National companies through out Pakistan. ZEC is flourishing day by day under the direction of its dynamic Engineers from NED University of Engineering and Technology.
First and foremost we are passionate about customers. Every time we have contact with a customer, our aim is to deliver an excellent experience. We’re working to meet the needs that customers have today and we are innovating to meet the needs they will have tomorrow.
This means getting ever closer to customers, understanding their lifestyles and their businesses, and establishing long-term relationships with them. This passion for customer service runs through our vision – We want to provide our best services round the clock to all of our valued customers whenever, however and wherever they want.
Zaid Engineers & Constructor’s strategy is to build long-term partnerships with our customers. With their support, we aim to maximize the potential of our traditional business – through a combination of enhanced quality of service, creative marketing, innovative pricing and cost efficiency – while pursuing profitable growth by migrating our customers to new wave products and services such as operation & maintenance of HVAC plants, boilers, elevators, generators, electrical & civil services.
Our Strategic Priorities
We have updated our strategic priorities to give us both clarity and flexibility. Our intention is to direct people’s efforts towards delivering outstanding operational and financial results. We have six priorities, each equally important to the future of the company.
- Keep a relentless focus on improving customer satisfaction
- Create mobility services and solutions
- Transform our network for the 21st Century
- Achieve competitive advantage through cost leadership
- Re-invent our traditional business
- Motivate our people and live the ZEC values.
Central to that identity is a commitment to be simple and complete in all we do. And that in turn means living our brand values.
We have one set of brand values:
- Trustworthy – means consistently delivering on our promises
- Helpful – means listening and responding
- Straightforward – means keeping things simple and clear
- Inspiring – means constantly working to create new communication possibilities
- Heart – means showing passion and conviction
We owe all of our success to our loyal customers and our hardworking employees. We are what we are due to the immense hard work put in by our employees. We train our employees on a regular basis and hold in-house workshops and training programs to develop our workforce effectively and efficiently. Our competent staff is dedicated and hardworking, helping us carve a niche for ourselves in the market.
If you feel that you have received excellent service from someone in ZEC and that they have exemplified the ZEC values why not tell us about it so that we can ensure outstanding performance becomes business as usual.
Importance & commitment
ZEC`s policy is to achieve best practice in our standards of business integrity for all our activities around the country.
Zaid Engineers & Constructors Established with a small beginning in 2005 has now gained a wide reputation as one of the companies engaged in the field of contract engineering; HVAC, construction management and technical services. Now stands in the forefront of industrial complexes Multi storied building, Electrical power System, etc are worth mentioning.
Zaid Engineers & Constructors has professional License from Pakistan Engineering Council to take up all such activities.
Our customer promises
So you can be sure you always get the best customer service from Zaid Engineers & Constructor’s we`re making three promises.
All of our individual businesses are committed to the three customer promises which provide us in ZEC with a common focus to rapidly accelerate and embed the work we are already doing to further improve customer satisfaction.
Our three customer service promises are:
1. When you make an appointment with us, our engineers will do whatever they can to keep it.
2. Whenever you call ZEC you`ll always have the option to talk to a real person.
3. If the first person you call at ZEC can`t help, they`ll make it their top priority to find the person who can.
Commitment, dedication & hard work are the key to success & satisfaction we ZEC are a team of talented, ambitious and committed individual and are continually striving for Excellence since inception of the company.